Our Story

In 1988, Carenet launched as a patient advocacy and navigation operation within the Christus Santa Rosa Hospital System. Today, we’re an award-winning healthcare services company with a top-notch client roster and more than 20 million members worldwide.

Recognizing Carenet’s untapped potential and the growing need for more accessible, affordable healthcare support, a group of private investors, including John Erwin, Carenet’s current CEO, purchased the company in 2004. Their vision to create a complete care-management suite of solutions was quickly realized thanks to a powerhouse management team and a passionate crew of healthcare professionals all dedicated to making the healthcare experience more personalized, efficient and results driven, and an overall better value for all stakeholders.

Carenet develops comprehensive healthcare solutions for a prestigious portfolio of private and public institutions including commercial health plans, hospital systems, employer groups, the US Military, and government-sponsored programs such as Medicare and Medicaid. Thanks to our fresh, progressive approach and guaranteed results, we have a 98% client retention rate.

Our team of highly skilled registered nurses and healthcare support professionals provide a range of 24/7 services. We educate, engage and empower people to make the wisest decisions for their health and their wallet by giving them easy access to trusted healthcare advocates and timely, actionable information.

Headquartered in San Antonio, Texas, Carenet’s unique company culture makes us a highly sought-after employer and partner. The San Antonio Business Journal has named Carenet a San Antonio Top 50 Private Company thrice and one of the area’s Best Places to Work. We have also been awarded an Inc. 500|5000 Fastest Growing Company in America for four consecutive years.