The support needed for a healthy journey

Enhancing your members’ quality of care.

Health advocacy is one of the most valuable services provided in the industry as it bridges the crucial gap between benefits and care, provider and patient, and hospital and home. 

The ever-changing healthcare system can be confusing. Energy and hours spent trying to navigate it diminish quality time at home and work. Carenet’s health advocates can ease this burden by helping members swiftly obtain the information they need.

Available 24/7, our healthcare experts provide personal support with the privacy and compassion of a trusted friend, and the dedication and skill of an experienced advocate.

Sampling of services:

• Health plan benefit and accessibility education
• Claim and billing issue resolution
• Appointment, test, and transportation scheduling
• In-home health equipment and social needs coordination
• Medicaid and Medicare application aid
• Medical records, x-rays, and lab results transfer facilitation
• Home-care arrangements upon hospital release

Our health advocates supply the supportive bridge your members need for a successful healthcare journey.