Commercial Health Plans
Nurse Advice Line
Immediate care with 24-hour nurse advice line
Unnecessary ER visits delay treatment, overwhelm staff and cost billions of dollars a year. Carenet alleviates this pain by providing easy access to medical information and treatment recommendations.
Utilizing the McKesson/Relay Health CareEnhance® Call Center triage module, our nurses have access to the most trusted clinical content. Available via the web, chat, email, phone and SMS text, Carenet’s nurse advice line provides:
Give Your Members Expert Advice.
Call 800-809-7000 to learn more.
We encourage appropriate resource usage by guiding members to the right facility at the right time, saving everyone time and money. Carenet has a 65% ER avoidance rate and resolves over 30% of our nurse triage line calls with at-home treatment.
With Carenet’s nurse advice line, you will:
Imaging Information Saves Members $11.5M
Proactive outreach guides members to lower-cost facilities saving an average of $400 per test.
Medicare Screening Compliance