Maximizing member experiences

Initiatives that encourage member loyalty.

At Carenet, we understand the complexities and competitive nature of the healthcare plan environment, and your need to improve care and achieve quality metrics while reducing costs. And we know the key to better health is timely, actionable information.

Our Care Management solutions offer your members 24/7 access to registered nurses and health advocates. By phone, email, or live chat, your members can quickly obtain assistance with a range of needs from symptom assessment and treatment advice to healthcare insurance support.

We provide the information needed to maximize benefits, and the proactive support needed to thrive. Carenet’s engagement campaigns, like our 5-Star Solution, increase compliance with preventive care measures ultimately improving Star ratings and HEDIS^® quality-of-care scores. Our gaps-in-care program utilizes data from lab, pharmacy, and medical claims to identify and remedy care gaps, deficiencies, and omissions. And our pharmaceutical switch programs reduce drug costs for everyone.

We also support your population health management initiatives by integrating our solutions with your programs such as disease management, health and wellness, and customer service.

Our care management solutions deliver positive member experiences, increased program utilization, and a better value for all stakeholders.