Unnecessary ER visits delay treatment, overwhelm staff and cost billions of dollars a year. Carenet alleviates this pain by providing easy access to medical information and treatment recommendations.
Utilizing the McKesson/Relay Health CareEnhance® Call Center triage module, our nurses have access to the most trusted clinical content. Available via the web, chat, email, phone and SMS text, Carenet’s nurse advice line provides:
We encourage appropriate resource usage by guiding members to the right facility at the right time, saving everyone time and money. Carenet has a 65% ER avoidance rate, and resolves more than 30% of our nurse triage line calls with at-home treatment.
With Carenet’s commercial nurse advice line, you will:
Proactive outreach guides members to lower-cost facilities saving an average of $400 per test.
Personalized outreach by highly skilled engagement specialists elevates exam compliance, outcomes and rating.
Expert engagement specialists enroll 45% of members in prescription drug mail-order service.