Commercial Health Plans
Elevating the member experience and ratings while deflating costs
With more than 25 years of experience, we understand the complex healthcare arena and your need to improve care and ratings while reducing costs. And we know the key to better health is timely, actionable information.
Our Commercial Health Plans Solution elevates member experiences and engagement while ensuring the wisest use of healthcare dollars. By combining actionable data with our finely tuned engagement practices, we maximize every interaction and proactively engage members minimizing health challenges before they become problems.
We help members navigate their healthcare plan from benefit explanations to hospital selection. Members are guided to the appropriate level of care whether it’s our nurse triage team, a disease management program, a health coach, or their physician.
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To raise compliance, outcomes and ratings and control cost, our engagement program educates members on HEDIS-related screenings, ER alternatives, post-discharge care and more.
Available 24x7 via the web, email, chat, phone and SMS text, our live and automated services, like agentless messaging, ensure your members can obtain assistance whenever they need it.
Elevate your member experience, engagement and health while deflating costs and boosting ratings. Contact us to start now.
Medicare Screening Compliance