Care Management Services
Reliable Guidance, Anytime
The world of healthcare can be daunting. That’s why we’re dedicated to providing a trusted resource your members can count on for reliable guidance anytime, day or night.
Designed to elevate your members' healthcare experiences and evolve with your needs, our scalable, customizable care management services are propelled by our progressive technology, expert team and unmatched level of service we call Personalized Support.
Care management services, such as Care Advocacy, Decision Support, Nurse Advice and Care Navigation, ease member stress and confusion while enhancing satisfaction and loyalty. And, our performance-driven engagement programs raise awareness and compliance by empowering members to take an active role in their healthcare.
Easily accessible, our live and automated care management services provide 24x7 support via the web, chat, email, phone and SMS text.
All of our healthcare support services can be integrated with your offerings, providing a seamless, personalized experience for your members. And for you, they guarantee higher acquisition and retention and improved clinical, operational and financial outcomes.