Information Technology
The Programmer is responsible for supporting the call center platform. These include technical analysis, design and development of call center applications, managing campaigns, reporting, lead file processing and output file generation. This includes any technical activities associated with meeting client expectations, coordinating and communicating across disciplines and departments with a focus on quality.
The Applications System Analyst will focus on application development and support for both Windows and Web-based applications. This includes any technical activities associated with meeting client expectations, coordinating and communicating across disciplines and departments with a focus on quality. **Candidates responding to this posting must currently possess the eligibility to work in the United States**
The Help Desk Technician’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. **Candidates responding to this posting must currently possess the eligibility to work in the United States**
The I3 Software Engineer will have responsibility for designing, developing , implementing and supporting Interactive Intelligence (www.inin.com) technologies that include IVR, Dialer, Recorder, Optimizer and Attendant. This opportunity is primarily an administrative and development role with responsibilities within .NET and the Interactive Intelligence development toolset. **Candidates responding to this posting must currently possess the eligibility to work in the United States.**
The Reporting Analyst is responsible for developing and maintaining reports that will support internal Carenet clients and external Carenet clients reporting requirements. Additionally any technical activities associated with meeting client expectations, coordinating and communicating across disciplines and departments with a focus on integrating quality improvement and operations. **Candidates responding to this posting must currently possess the eligibility to work in the United States.**
The Software Developer will focus on application development and support for both Windows and Web-based applications. This includes any technical activities associated with meeting client expectations, coordinating and communicating across disciplines and departments with a focus on quality.
The IT Project Manager will be responsible for managing assigned IT projects and interface between the IT programming staff and business users. They will deliver complex, multifaceted work-product and services technology projects. Will be responsible for managing project scope, schedule, communications, relationships with other organizations and ensuring projects are delivered on time and within budget. Maintain project plans, track project deliverables and issues, write detailed business and technical requirements. |
