In the complex world of healthcare consumerism, HEDIS, Star Ratings, CAHPS, HOS and value over volume, it takes a special approach to influence members to take action toward better healthcare decisions, and still make them feel as if they’ve had a positive experience overall.
Getting it right leads to better outcomes...for everyone.
With nearly 30 years of experience in the complex and ever-changing world of healthcare, we know what it takes for you—and your members—to thrive, and we adapt our programs to fit these changes, and to meet your shifting needs.
Engagement and motivation expertise - empowering and motivating members
Propelled by highly skilled engagement experts, registered nurses and health advocates, our unmatched level of personalized and caring support cultivates trusted member relationships that enable us to better engage, educate and empower healthcare consumers to make better, more informed decisions related to their health and well-being. The result: improved compliance, better health outcomes and experiences, member satisfaction and significant savings.
Trusted resources representing you - ensuring reliable guidance and support anytime
Our programs enable you to proactively reach out to your members, as well as provide them with a trusted resource they can contact for reliable healthcare guidance anytime, day or night.
By taking big action with your big data, we bring deep clinical knowledge, coupled with unrivaled consumer motivation expertise, to deliver the personalized service and measurable results you need to remain competitive in today’s marketplace. With healthcare solutions such as Point of Need Engagement, Advocacy and Navigation Support, and Strategic Program Staffing, we support more than 25 million consumers worldwide in making better healthcare decisions.
For nearly 30 years, Carenet has been helping major healthcare organizations get closer to their customers, members and patients by providing 24x7 expert care advocate and clinical support and proactive outreach that motivates consumers to make better healthcare decisions – positively impacting both cost and quality outcomes.